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					<img src="images/helpicon2.png" alt="" class="panel_img"> 借书问题
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								Q1：如何找到我附近的书柜？
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								A1：
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									<div>首次登录时，在程序弹出对话框中，点击“允许”，获取你的地理位置，自动获取最近书柜；</div>
									<div>或者，点击程序顶部的地址下拉按钮，根据显示的地址菜单，选择想要的书柜。</div>
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								Q2：如何用小程序借书或还书？
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								A2：
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									<div>①用微信扫描书柜屏幕上的二维码，跳转小程序页面;</div>
									<div>②点击小程序中“扫码开柜”按钮，扫描上述二维码，按提示注册登录，及交付押金；</div>
									<div>③再次扫描上述二维码，跳转开启柜门页面，点击你想打开的柜门，取书或还书;</div>
									<div>④关闭柜门，核对借阅记录。</div>
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								Q3：如何用APP借书或还书？
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								A3：
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									<div>①打开“我的邦”APP；</div>
									<div>②点击“扫码开柜”按钮，扫描书柜屏幕上的二维码，按提示注册登录，及交付押金；</div>
									<div>③再次扫描上述二维码，跳转开启柜门页面，点击你想打开的柜门，取书或还书；</div>
									<div>④关闭柜门，核对借阅记录。</div>
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									Q4：如何使用微信小程序或者APP选书？
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									A4：
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										<div>点击“选书”按钮，浏览图书信息；选好书籍后，点击图书后下角的 <img src="http://wdb007.oss-cn-hangzhou.aliyuncs.com/wxapp/wxappImg/wishList_nor.png" alt="" style="display:inline;height:15px;width:15px"> 按钮，加入“借书架”</div>
										<div>到书柜取书时，“借书架”里的图书，在柜门页面会有存放位置提醒。</div>
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										Q5：借阅的图书可以还到另一个书柜吗？
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									A5：可以的，本公司的所有图书支持异柜归还。
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					<img src="images/helpicon1.png" alt="" class="panel_img"> 费用问题
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								Q6：借书押金是否可退？多少时间能到账？
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							A6：借书押金为99元，原路退回。（根据各银行的到账时间，大约需要1-3个工作日。）
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								Q7：我的押金为什么退不了？
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							A7：借书未还，或用户余额不够支付借阅费用时，押金是无法退还的哦！
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								Q8：充值太多了，可以退还吗？
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							A8：不可以。
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								Q9：借书费用是怎么计算的呢？ </a>
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								A9：
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									<div>基本资费：每本1元/天（限3本/次）</div>
									<div>会员资费：月卡：38元/月（限3本/次，每本低至0.4元）</div>
									<div>年卡：365元/年（限5本/次，每本低至0.2元）</div>
									<div>(注意：超出限额部分，每本2元/天。)</div>
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					<img src="images/helpicon3.png" alt="" class="panel_img"> 其他问题
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								Q10：借书柜开不了！
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							A10：账户余额不够支付借阅费用的，无法再次开柜。排除上述情况，请联系客服。
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								Q11：借的书被宝宝弄坏了怎么办？
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							A11：轻微破损，请主动告知客服人员，我们会用专门工具和方法来修补轻微破损；若有无法修复或者遗失书籍的，系统将按正版绘本7折价格在余额中扣除。 </div>
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								Q12：借回家的书宝宝太喜欢不愿意还回去怎么办？
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							A12：用户借阅费用超过书价的70%时，系统将停止计费。用户可保留书籍。
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								Q13：借到的书是坏的怎么办？ </a>
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							A13：如借阅的书籍有涂画、撕页、污损等情况，请将书的编号告知我们，以方便我们及时更换损坏书籍。
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									Q14：你们的书籍有消毒吗？
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									A14：有的。书柜每天定时紫外线灭菌。
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					<img src="images/helpicon4.png" alt="" class="panel_img"> 信用问题
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								Q15：信用分有什么用？
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							A15：用户的起始信用分为100，信用分低于一定分值，“我的邦童书馆”有权解除会员资格，停止提供服务，并保留按照协议内容对会员进行追偿的权力。
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								Q16：有没有客服电话？
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							A16：4009216933
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